Contacto

We are here to help you with any questions about your order, products, delivery, returns, or customer support.

Our goal is to provide clear, reliable, and respectful assistance throughout your shopping experience.

Customer Support

Our customer service is available online.

Email: paganiwatchdesign@gmail.com

Support hours: Monday to Friday, 9:00 AM to 6:00 PM

Order Support

To help us process your request faster, please include the following information when contacting us:

Order number
Full name
Email address used at checkout

Response Time

We aim to respond to all customer enquiries within 24 to 48 business hours.

During weekends, holidays, or high-demand periods, response times may be slightly longer.

Delivery, Returns and Refunds

For questions about delivery times, returns, exchanges, or refunds, please contact our support team before taking any action.

This helps us review your case properly and guide you through the correct process.

Data Protection

Your personal information will only be used to respond to your enquiry and provide customer support, in accordance with our Privacy Policy.

Our Commitment

We are committed to offering transparent communication, reliable support, and a professional customer experience.