Coordonnées
Pagani Design is an online watch store. This page tells you who we are and how to reach us.
Who we are
- Trading name: Pagani Design
- Store: watchpaganidesign.com
- Address: Rua Santa Bárbara 127, Pelotas, Rio Grande do Sul, 96065-590, Brazil
- Email: paganiwatchdesign@gmail.com
Customer support
Email paganiwatchdesign@gmail.com. This is our support channel and we answer every message.
Support hours: Monday to Friday, 9:00 to 18:00 (UTC−3). We aim to reply within 24 to 48 business hours; during weekends, holidays and busy periods it can take a little longer.
What to include when you write to us
- Your order number
- Your full name
- The email address you used at checkout
For a fault or damage, add a photo or a short video of the problem — it usually saves an entire exchange of messages.
Orders, delivery and returns
Track your order at any time from the tracking link in your dispatch email. For cancellations, returns, refunds and the two-year guarantee, see our Refund Policy; for the terms of sale, see our Terms of Service.
Your personal data
Anything you send us is used only to answer you and support your order, as described in our Privacy Policy.